HOTEL CIPUTRA SEMARANG MANAGED BY SWISS-BELHOTEL INTERNATIONAL, Semarang – A Smart Stay in the City
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Key details
About the Hotel
Jalan Simpang Lima,
Semarang,
Indonesia,
50134,
Central Java
Rooms & Suites
Hotel Ciputra Semarang offers 200 guestrooms and suites, each with an en suite bathroom featuring a shower and bathtub. Deluxe Rooms (26 sqm) include a choice of queen or twin beds, satellite TV, and free Wi-Fi. Executive Rooms (39 sqm) on higher floors provide city views and access to the Executive Lounge. Junior Suites (51 sqm) feature a living area and Executive Lounge access. The Presidential Suite (104 sqm) includes a private balcony, dining table, and daily laundry service.
Dining & Drinks
The Gallery Restaurant serves Western and Asian dishes via buffet or à la carte. The Lobby Lounge and Bar offers cocktails, wines, and light bites with live jazz performances nightly. The Hotel Ciputra Bakery provides fresh pastries and confections. High tea is available in the Executive Lounge from 6:00 PM to 10:00 PM for eligible guests.
Leisure & Wellness
The Lotus Nusantara Health Club includes an outdoor pool, gym, and Javanese spa treatments. Saunas (separate for men and women) and reflexology massages are available. The Club Arena Health Club features massage rooms and a swimming pool.
Location & Access
Adjacent to Ciputra Mall, the hotel provides direct access to shops, restaurants, and a cinema. It is 650 meters from Lawang Sewu, 700 meters from Tugu Muda Monument, and 1.5 km from Sam Poo Kong Temple. Ahmad Yani International Airport is a 20-minute drive (10 km) away.
Services & Events
Five banquet suites accommodate meetings or events for up to 150 guests, with audiovisual equipment provided. The concierge offers practical area advice. Safety features include smoke detectors, fire extinguishers, and a first aid kit. Room service, laundry, and 24-hour Wi-Fi are available.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Services
Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Live entertainment
Spa & wellness centre
Sauna
Steam room
Massage
Room features
Air conditioning
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Location
Jalan Simpang Lima,
Semarang,
Indonesia,
50134,
Central Java
Map view
Jalan Simpang Lima,
Semarang,
Indonesia,
50134,
Central Java
City landmarks
Landmark
Lapangan "Pancasila" Simpang Lima
2200 ft
Landmark
Ayam penyet restaurants
4600 ft
Landmark
Lawang Sewu
1.4
mi
Mosque
Central Java Great Mosque
1.5
mi
Landmark
Sam Poo Kong Temple
1.8
mi
Landmark
Tugu Muda
1.4
mi
Landmark
Srigunting Parks Old City
1.5
mi
Landmark
Simpang Lima
2200 ft
Mall
Mall Ciputra
2200 ft
Landmark
Kampung Pelangi
1.1
mi
Museum
Old City 3D Trick Art Museum Semarang
1.5
mi
Landmark
Kawasan Pecinan Semarang
1.5
mi
Mall
Paragon Mall
4600 ft
Landmark
Lawang Sewu Building
1.4
mi
Shopping Area
Entertainment Plaza
2200 ft
Gallery
TBRS Cultural Centre
1.2
mi
Church
Dome Church Blenduk
1.5
mi
Landmark
Mall Citraland Semarang
2200 ft
Landmark
Baiturrahman Grand Mosque
2200 ft
Landmark
Jiswasraya Insurance Building
2300 ft
Church
Gereja Santa Perawan Maria Ratu Rosario Suci Randusari
4100 ft
Landmark
Semarang Town Square
3400 ft
Landmark
Semarang Old Town
1.5
mi
Mall
Matahari Department Store Simpang Lima Semarang
2200 ft
Mall
Living Plaza
2200 ft
Landmark
Rumah Tua Mr. Fletterman
2200 ft
Landmark
Citra 21
2200 ft
Mall
Plaza Simpang Lima
2200 ft
Mosque
Masjid Raya Baiturrahman
2200 ft
Church
Gereja 'Trinitas' SJA
3500 ft
Nearby
Jl. Simpang Lima
Lapangan "Pancasila" Simpang Lima
1400 ft
Simpang Lima
1400 ft
Mall
Mall Ciputra
1400 ft
Shopping Area
Entertainment Plaza
1400 ft
Jalan Letjend. Suprapto Old Town
Jiswasraya Insurance Building
1400 ft
Jl. Pandanaran no.126
Baiturrahman Grand Mosque
1400 ft
Park
Taman Menteri Supeno
1400 ft
Mall
Matahari Department Store Simpang Lima Semarang
1400 ft
Jl. Kyai Saleh No 15 Randusari
Rumah Tua Mr. Fletterman
1400 ft
Restaurants
Excelso Cafe
100 ft
Jln. Simpang No. 1 Mall Ciputra Semarang
Bakso Lapangan Tembak
1300 ft
Ciputra Mall Lt. 3 (Ex. Robinson Depan Citra 21 Paragon Mall Lt. LG
Sumo Sushi Bar
1300 ft
Jl. Simpang Lima No. 1 Mal Ciputra Semarang - 1st floor
Ichiban Sushi
1100 ft
Jl. Simpang Lima no. 1 Mall Ciputra Semarang Lantai 2
Menur Bistro
1400 ft
Jln. A.Yani No 145
Eastman Coffee
1700 ft
Jl. Jenderal Ahmad Yani no. 140
Semarang Family & Garden Restaurant
1400 ft
Jl. Gajah Mada no. 125
Old Town White Coffee
2300 ft
Jl. Mayjen Sutoyo 11A
Itik Emas Family Restaurant
2000 ft
Jl. Mayjend Sutoyo
Chanadia Cipta Rasa
2100 ft
Jln. Erlangga Barat VII 14
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 11 reviews
7.9
7.9/10 based on 387 reviews
George
United States,
May
2024
6.6/10
The hotel's rooms were well dated and spacious but not as clean as expected. Despite the spaciousness, the room was uncomfortably cold even after turning off the air conditioning, leading my wife to sleep in a jacket. The service was a mix of professionalism and the need for improvement in customer care. Located in the real downtown area, the hotel offered convenient connections to a shopping mall, although the dining experience was marred by limited space and slow breakfast service.
Rooms
6.0
The rooms were dated, spacious, but not very clean.
Service
7.0
The service was a mix of professionalism and the need for improvement in customer care.
Location
8.0
The hotel is situated in the center of the city, offering convenient access to a nearby shopping mall.
Dining
5.0
The dining experience was hindered by limited space and slow breakfast service.
Facilities
7.0
The facilities were sufficient but could use some improvement.
Mike
United States,
May
2024
8.2/10
I stayed at the hotel in the heart of Semarang, providing easy access to a bustling shopping mall. The rooms were cozy, though the breakfast room was a bit small for a 4-star hotel. The service was excellent, with staff going out of their way to assist. The location was fantastic for exploring the city, but the breakfast could have been better. Overall, a convenient choice with some minor drawbacks.
Rooms
8.0
The rooms provided a comfortable stay with a front window view.
Service
9.0
The staff members were attentive and accommodating, ensuring a pleasant experience.
Location
9.0
The central location attached to a shopping mall made it easy to find transportation and explore nearby shopping and dining options.
Dining
7.0
Although the breakfast was below expectations for some, it was sufficient for my early morning departure.
Facilities
8.0
The hotel offers various amenities and services, enhancing the overall guest experience.
Patrick
United States,
March
2024
7.0/10
Despite the rooms needing renovation and feeling a bit cold, the hotel's central location near Simpang Lima is convenient for exploring the city's attractions. The service, although not exceptional, shows effort in personal touches. The dining options, while varied, may be limited for vegetarians.
Rooms
6.0
The rooms, though small and in need of renovation, were clean and somewhat cold even at the lowest setting.
Service
7.0
The staff is nice and makes an effort to remember guests by name, though handling peak check-in times can be challenging.
Location
8.0
The hotel is conveniently located in the city center near Simpang Lima and shopping centers, making it easy to access various points of interest.
Dining
7.0
The dining options are varied, but there may be limited choices for vegetarians, and seating in the ballroom could be less appealing, especially during current times.
Facilities
7.0
The restaurant space is limited, but the hotel offers various services such as room service, car hire, and dry cleaning.
John
United States,
January
2024
8.0/10
The hotel has a great location in the heart of the city, directly connected to a mall. The rooms, despite being above average in cost, have some issues with odors, slippery bathtub, and noise from neighboring rooms. The service is excellent with friendly and helpful staff. The dining experience meets expectations but could offer more variety. Overall, a strategically located hotel with some room for improvement.
Rooms
7.0
Rooms with a front window view are clean but have some issues like bad odors and slippery bathtub. Noise from neighboring rooms can be disturbing.
Service
9.0
The service is excellent with always smiling and welcoming staff. They offer a range of helpful services like room service and car hire.
Location
9.0
The hotel's location is awesome, situated near the Simpang Lima area and directly in the city center with easy access to a mall.
Dining
7.0
The dining experience meets expectations but lacks variety in food choices. Some small essentials like butter and milk were missing.
Facilities
8.0
The hotel provides a range of facilities; however, refurbishment is needed for some areas to enhance the overall guest experience.
William
United States,
December
2023
7.0/10
The hotel room had an unpleasant smell coming from the toilet, and at $70 a night, it was pricey compared to other options in Semarang. Additionally, the bathtub was slippery and the noise from crying kids was disruptive during the night.
Rooms
5.0
The room had a bad odor from the toilet and the bathtub was very slippery, making it scary to shower. The noise from crying kids and coughing was disturbing due to the connecting door.
Service
9.0
The service was excellent with staff always smiling and being friendly and helpful. They even gave me a new coffee maker and opened it in front of me in the room.
Location
8.0
The location couldn't be better, right in the heart of the city and connected to a mall. Perfect for those who want to explore Semarang.
Dining
6.0
I felt that the dining experience could improve with more food choices and prompt service before breakfast time ended.
Facilities
7.0
The hotel facilities were satisfactory overall, but improvements in noise insulation and bathroom amenities would be beneficial.
Friendly staff
Smelly rooms
Elaine
United States,
July
2023
8.6/10
I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. However, the room was too cold even after turning off the AC. The hotel is conveniently located near shopping centers and restaurants.
Rooms
8.0
The rooms were clean and comfortable, but the AC made the room too cold even after turning it off for hours.
Service
9.0
The staff was friendly and helpful during my stay.
Location
9.0
The hotel is interconnected with a mall, making it easy to access shopping and dining options.
Dining
8.0
The dining experience was good, and I appreciated the gesture of providing a meal due to my early departure time.
Facilities
9.0
The hotel offers a range of amenities and services that cater to various needs of guests.
Jeff
United States,
June
2023
7.0/10
I had a mixed experience at this hotel. The rooms, though spacious and suitable for families, were uncomfortably cold even at the lowest settings, making it challenging to get a good night's sleep. On the bright side, the hotel's location connected to the mall is convenient for easy access to dining options nearby.
Rooms
7.0
The rooms were spacious and suitable for families, but uncomfortably cold even at the lowest setting.
Service
6.0
While the staff members were inexperienced, the helpful service from the few who were attentive including checking and fixing issues promptly was appreciated.
Location
8.0
The hotel's connectivity to the mall provided convenience for finding food and basic amenities nearby.
Dining
7.0
The dining experience was average with attentive staff, but nothing exceptional.
Facilities
7.0
The facilities were adequate without any standout features.
Mark
United States,
June
2023
6.6/10
The hotel's location at the heart of Simpanglima is perfect for exploring the city, but the rooms need refurbishment due to their old and uncomfortable condition. The service was friendly but lacked personalized attention. The strategic location near Simpang Lima area and the availability of shuttle services are convenient for guests.
Rooms
5.0
The rooms smelled bad and had slippery bathtubs, causing a discomforting shower experience. The connecting door allowed noise from neighboring rooms to disturb my stay, and the supposed non-smoking room was not well-maintained.
Service
7.0
The service staff, including restaurant and cleaning teams, were friendly and polite, providing satisfactory assistance. However, the service lacked a personal touch that could have enhanced the overall guest experience.
Location
8.0
The hotel's location near Simpang Lima area in the center of Semarang city is advantageous for exploring the city and accessing nearby malls. Although the narrow streets may be a downside, the hotel's central position is convenient for travelers.
Dining
5.0
The dining options were limited, especially for breakfast, with no savory choices available. The presence of Indonesian and international cuisine was positive but lacked variety.
Facilities
6.0
The hotel offers various facilities including room service, car hire, and laundry services, enhancing the convenience for guests during their stay. However, issues with the room conditions diminish the overall facility experience.
Peter
United States,
June
2023
7.2/10
The hotel's location is excellent, right in the city center with easy access to shopping centers and restaurants. The rooms, while a bit small for a 4-star hotel, were not sound-proof and had issues with temperature control and unpleasant odors. The dining options offered plenty of choices, but lacked variety for vegetarians. The facilities were decent overall.
Rooms
6.0
The rooms were not sound-proof and had issues with temperature control and unpleasant odors.
Service
7.0
Location
9.0
The hotel's location is excellent, right in the city center with easy access to shopping centers and restaurants.
Dining
7.0
The dining options offered plenty of choices, but lacked variety for vegetarians.
Facilities
7.0
The facilities were decent overall.
Philip
United States,
May
2023
7.2/10
The hotel offers clean and cozy rooms but is in definite need of a renovation. The service is friendly and helpful with good connectivity. Its location next to a shopping mall and surrounded by various dining options is convenient, but construction noises can be a downside.
Rooms
7.0
The rooms, while clean and cozy, definitely need a renovation. The temperature control was an issue as it remained cold even after being turned off for hours.
Service
8.0
The service was warm and welcoming, with good Wi-Fi connectivity. The staff was friendly and helpful.
Location
7.0
The hotel's proximity to a shopping mall and dining options makes it a positive choice for guests, but construction noises may affect the overall experience.
Dining
6.0
The dining options were limited with some minor shortcomings like missing butter and milk. Friendly staff made the experience positive overall.
Facilities
8.0
The hotel offers a variety of in-house facilities to make the stay convenient and enjoyable.